2 April 2020 | UK

This guidance has been issued by the UK Government to assist transport operators in addressing COVID-19.

The main messages are:

  • If someone becomes unwell while at a transport hub or on their journey with a new, continuous cough or a high temperature, they should be sent home.
  • Passengers should wash their hands for 20 seconds before and after they have been on public transport and catch coughs and sneezes in tissues.
  • Frequently clean and disinfect objects and surfaces that are touched regularly, using your standard cleaning products.
  • Advise passengers they should not travel if they are feeling unwell with symptoms of coronavirus (COVID-19) – a new, continuous cough or high temperature. This will also help to protect others from infection.
  • Use announcements in transport hubs to reinforce important messages, such as washing hands before and after travel, and what to do if unwell. This guidance may be updated in line with the changing situation.

Further advice is to ensure the use of Personal Protective Equipment as stipulated by the authorities and customers that may include the wearing of masks, gloves and overalls as well as using antiseptic wipes or sprays on equipment and shoes.

Follow this link for a detailed example of UK government advice to fleet, vehicle operators.

This is an example of a business response from UK which we are sharing as part of our global best practice resource to help you think about and determine appropriate responses locally.