About the course:
Study time commitment: Short Course
Learning style: Classroom
Who is the course for: Entry Level
(CILT) Introduction to Logistics
An overview covering history of the Logistics, customer service, order processing, purchasing, operations management, transport systems, warehousing, information systems and sustainability. This is an introductory subject, taught at a very basic level – introducing the major areas of studies in the subject and how it relates to the economy. It introduces the language of logistics and the key concepts.
- What is logistics?
- History and development from physical distribution to supply chains, 2PL,3PL,4PL
- Customer service
- Order processing and information systems
- Operations Management (making or doing things) a) Inventory management, b) JIT, SOP,TQM
- Ethics in logistics
The course is a “helicopter” view of the subject and introduces students to relevant texts, university courses, leading thinkers and practitioners in the subject as we go through the various parts of the subject.
1 Day or 2 half days in Melbourne
It assumes no prior formal knowledge of the theory but practical experience in warehousing, transport or purchasing will be very useful.